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Our client’s Stories
Below is a growing collection of honest reviews by travelers just like you.
We had been interested in visiting Morocco for sometime although we did not know if it would be possible to visit since I use a motorized wheelchair for distance mobility and my husband is visually impaired. While we are seasoned world travelers, we did not even consider taking such a trip on our own. Then, we found Morocco Accessible Travel Consultants! Their support allowed us to plan a trip to Rabat, Fes, Marrakech, El Jadida and Casablanca. We stayed in wonderful, accessible hotels/riads, enjoyed the beautiful architecture, ate their delicious food, saw beautiful items made (bought many of them), and appreciated a new culture. Their service of an accessible van and driver, hotels, and guides made our trip possible. Morocco is a beautiful, diverse, and interesting country and we encourage others to use this excellent service to see it!
I traveled with my parents, my father (72 years old) who just had open heart surgery ~3 months before our trip and my mother (69) who has very limited mobility. Morocco Accessible Travel Consultants (MATC) was so helpful in allowing them to enjoy tours of Marrakech and Fes. In Marrakech, our tour guide provided a lot of information about the history of the city and the various landmarks we saw. My parents greatly enjoyed the Jardin Majorelle as one of the highlights, as well as Koutoubia Mosque. The guide and driver were so helpful in assisting my mother on and off the accessible vehicle, and pushing her wheelchair so that she could see all the sights. They were also very flexible, in that we wanted to take a leisurely lunch at the Royal Mansour, and they gave us adequate time to relax. It was a pleasant and informative experience of the city, and even though there are challenges to traveling with limited mobility in Morocco, MATC made it possible and easy for my family.
In Fes, we had some delays in getting into the city from Chefchaouen, at no fault of MATC. But our wonderful guide, driver, and assistant were so accommodating. We had beautiful panoramic views of the city from the fort, a nice stop for souvenirs at a ceramic manufacturer, an exhilarating tour of the maze-like medina, a memorable tour of the oldest university in the world (University of Al-Karaouine), and a peaceful view of the medina at sunset. Of particular note, our driver Hassan was incredible. Hassan went above and beyond the call of duty to ensure that our one night in Fes was comfortable and smooth. He not only dropped us off at the end of our tour in the restaurant in time for our reservation (despite having gotten a late start in the day), he also came back to pick us up to ensure that we made it back to our riad---this was not part of the tour package. Moreover, he even made a special trip back to our riad the next morning, to bring my mother some ceramics she purchased but forgot in his car. Finally, we asked to hire him to take our family to the airport the next day, and he happily made himself available. He loaded up and wheeled all our luggage to the check-out area to make sure we knew where to go; and this was despite our protestations that he had done enough for us already. He was so warm, hospitable, and friendly --- we all, and my my mother in particular, were deeply touched by his care and concern for her well-being, comfort, and enjoyment. While we never met in person, Jeremy, our point of contact, was responsive and friendly --- I was able to easily reach him for our special requests (i.e. the ceramics) even after our tour was concluded. He was very positive and helpful, so easy to work with. Would highly recommend this company for anyone with limited mobility --- it takes a lot of the worries about traveling away and the process was very smooth for us. You get to see a lot and truly experience the cities.
If you’re traveling with people who have physical challenges and still want to see one of the oldest and most interesting countries in the world ... then Morocco Accessible Travel is the company for you. Cities like Fes are thousands of years old, so western standards of handicapped access are often hard to find, however Eric and Jeremy have found ways to make it all work. From the Medina to riding camels across the Sahara, the vibrancy of Casablanca to the narrow alleys of Marrakech you’ll discover a country with a wonderful culture and history. You won’t be disappointed.
I cannot imagine making this journey without the helpful planning of Morocco Accessible Travel Consultants and a driver/guide as competent and delightful as Hassan. We enjoyed our hotels and guided tours by locals in several places. I highly recommend this tour company even if you aren’t traveling with a person with a handicap.
My husband is confined to a wheelchair. From the time we were picked up at the airport until we were reluctantly returned for our fight home my husband, and all 6 of us were treated like royalty. Mohammed, our driver made everything look simple, and easily navigated even the most difficult situations. Use this company. They are truly well versed with all handicap accessible issues. Even the Riyads were perfect. I give them an A++.
We had a fantastic trip to Morocco in July 2019. Morocco Accessible Travel Consultants did a great job organizing our visit. Their communication was quick and responsive. They created a wonderful plan based on our accessibility needs, location of our visit, the timing of the trip, and the varied ages of our family (ages 14-74). We were even able to rent an all-terrain wheelchair which allowed us to navigate the alleys of Fez and the ancient Roman city of Volubilis. We highly recommend using Morocco Accessible Travel Consultants.
We spent 10 fabulous days in Morocco. Jeremy was exceptional in working with us on developing an itinerary. He was quick to respond, had great suggestions, and made sure that all of our needs were accommodated. After our trip, he was also excellent at responding to any follow-up questions we had.
Travelling in Morocco in a large electric wheelchair has its challenges, but these guys did a great job as 99% of the places we wanted to go, we could. The large wheelchair vehicle we hired was great for accommodating my large wheelchair and the huge amount of luggage we had. It was a smooth ride, with great visibility out of the windows to see the beautiful sites.
We stayed in the most beautiful accommodation, including indulgent riads and international hotels. The accessibility of the rooms, bathrooms, and hotel facilities was great, meeting all of our needs. The hospitality of the Moroccan people at these places was above and beyond for us.
The only downside to our trip was that the driver was a little bit new and inexperienced, but we still had a great time with him. The guides organised at each city we visited were all brilliant, giving us great insights into local life, architecture, religion, food, and culture.
Some of our highlights included the fun of exploring the Medinas of Fes and Marrakesh; visiting local cooperatives of rugs, Argan oil, mosaics, and other handicrafts; animal experiences with camels, monkeys, donkeys, and goats in trees; and relaxing at the beach at the beautiful Essaouria (which is a very wheelchair friendly city).
Thanks guys for an unforgettable experience.
My friend and I are not far removed from college graduation and have an insatiable desire to travel the world on a budget. As a wheelchair user this tends to mean finding creative solutions, exhaustive research and even altering itineraries. Not the case with MATC! Jeremy and Erik really understand what it means to be a wheelchair user with a desire for freedom, independence and exploration. Jeremy took the stress out of the process by helping us plan an 11 day private tour based on a high level idea of what we wanted to see and get out of our Moroccan adventure. From the old Medinas, imperial cities, and golden dunes of the desert, authenticity is never lacking and with the friendly people of Morocco help is never far. We plan to use MATC for future Moroccan travels (next time - the coastal towns!). Thank you to Jeremy and Erik for making this area of the world a little more accessible ‘shukraan’.
Morocco Accessible Travel is most likely one of the best travel companies I have ever interacted with. Every aspect of our trip was so thoughtfully planned and it made for a very enjoyable accessible experience. I was able to travel all over Morocco with my best friend and watch her ride an accessible camel, stare into the Saharan night sky and see the Milky Way Galaxy, maneuver her way through the busy streets of the Fes Medina and trek through Ait Ben Haddou. We had such an amazing and unforgettable time and have completely fallen in love with Morocco because of this trip. We hope to return one day. Until then, we would 100% recommend anyone interested in visiting Morocco (needing accessible assistance or not) to use this company. Thank you Morocco Accessible Travel for an amazing and life changing experience!
Our experience with Morocco Accessible Travel Consultants was exceptional from beginning to end. Jeremy was terrific to work with as we planned a trip that was designed especially for us: our needs, our mobility, our interests and our budget. We really appreciated the packet of information we got before we left home sharing details about the weather, the culture, appropriate clothing, bargaining with shopkeepers, tipping, and food. We left home feeling confident and well prepared. We were delighted with the driver who spent 16 days traveling with us and making sure we were well fed and well taken care of. The time we spent with him enriched our trip as he shared details about life in Morocco. The English speaking guides who met us in each city were very knowledgeable and helpful. We couldn’t imagine a better trip!
Great fun day trip of Rabat an Mosque in Casablanca.
Jeremy and Erik truly understand the needs of handicap individuals. From the moment we were picked up at the airport (which was seamless) til our return back, attention to detail and anticipating any and all needs was done to perfection. Our driver, Mohammed, was so knowledgeable and took care of my husband seemingly effortless. His calm demeanor and ability to access all situations made for a relaxed atmosphere.
We have travelled extensively and this by far was the easiest and most memorable trip. And considering the obstacles in Morocco, that is quite a statement. My advice to you: put yourself in their hands, and sit back and enjoy the ride!
It was not easy to find somewhere in Marrakech to hire a wheelchair. However when I did and contacted Morocco Accessible Travel Consultants everything went well. I explained what I needed and Erik came back to me with a reasonable quote and confirmation that the wheelchair would be delivered and collected from my hotel at the times I requested. The wheelchair was ideal for me, easy collapsed for the trips into the square and souks.
I was a bit apprehensive how I would get on in the very busy town and traffic but I have to say without exception all of the locals both pedestrians and on the many mopeds were very considerate and helpful. Also in the souks unlike in some similar markets in other countries the sellers do not over pressurize to get you to buy. Taxi fares are reasonable and I would recommend anybody considering a visit, do not hesitate, go for it. One last comment, Marrakech airport is only 10 months old and very impressive.
I continue to glow, some 10 days since my return, with memories of my experiences. Last evening I prepared a rice dessert learned at a cooking class guided by expert Moroccan women cooks. The smell and taste of orange flower water brought back the smells, colors, movements of people in a city framed by the majesty of snow capped Atlas Mountains.
Very good service, top.
They say that "when life gives you lemons, make lemonade." But sometimes we forget that in order to make sweet lemonade we need a lot of sugar. I was in desperate need of sugar... I had a full nine-day itinerary set for traveling throughout Northern Morocco with a travel group. But on the morning of day four, life threw me some sour lemons. I missed a step going down my hotel stairs and heard my ankle pop. My first ever sprain (which left me quite immobile) on my first morning in Fes, the city that had inspired me to travel all the way to Morocco from New York City.
I’m not one to mope or feel bad for too long so after receiving emergency care I was quick to accept the fate that I was bedridden and would possibly be canceling my future travel plans to return to the States early. But after getting some good rest, I was feeling a little better and discovered my injury was most likely not a serious fracture that warranted a hospital visit. With this, I brainstormed for a creative solution. What would be the silver lining to this unfortunate travel story? Long story short, it was Morocco Accessible Travel Consultants and the opportunity to cross paths with such a genuine person like Jeremy who represents it.
With nothing to lose, I quite blindly gave MATC a hopeful call not knowing what would come out of it. From my very first conversation with Jeremy over the phone, I just knew I was talking with someone who really cared and who would try his best to offer me what he can. I explained my situation and asked if there was anything he can do so that I could get at least a glimpse of the Medina in Fes, a place I’ve been longing to see. And just like that, Jeremy went out of his way (I later found out that despite it being a holiday he had picked up my call) and arranged a full afternoon tour for me, complete with a wheelchair, personal guide (Fatimah, who was such a delight to spend time with and learn from), and wheelchair pusher. He even orchestrated the details of smoothly traveling to/from my hotel for the initial meetup.
To be on a wheelchair tour in Morocco was definitely not something I had expected when I decided to go on holiday to the charming country, but in hindsight, I truly mean it when I say I would have it no other way as my day was beyond meaningful, memorable and enjoyable. And for that, I have Morocco Accessible Travel Consultants and Jeremy to thank.
If you are interested in booking your travels with MATC, I encourage you to make that first step and contact them, as you definitely won’t regret it!
I have recently become disabled, going from a highly active lifestyle with travel to suddenly being mostly in bed for months at a time. I thought I could never get around a country like Morocco with my illness and my huge, reclining powered wheelchair. These guys made it possible to travel all over Morocco with my husband and ten year old daughter and tailored the trip to our individual needs and interests.
They checked all the hotels for our requirements and worked with them to make sure I was able to access everything possible (with the understanding that when you are staying in fabulous Riads that are from another era there are difficulties to overcome). I needed to have baths rather than showers, which often complicates which rooms are considered accessible (they default to showers), and they went above and beyond to find the places that worked.
They also paired us with the most sweet, gentle, caring, fun driver, Khalid. He went way above and beyond. There were so many little moments- overlooks, stopping at co-ops, cafes, rug-weavers, to see goats in the trees, etc. that were all his little surprises for us (if we wanted them) and they were delightful. He knew the guides for the different cities we traveled to and they were all very nice and helpful too. We even did a special Joelette Trekking Wheelchair tour of the ruins of Ait Ben Haddou, which made visiting this amazing site possible when it was utterly inaccessible to wheelchair.
We are still in touch with our driver and have a standing invitation to come to his home and meet his family, and he will always have a place in our hearts. I left the dust from the Sahara on parts of my chair to remind me what I was able to do. The whole experience was so empowering and amazing and so much more than I thought was possible when I became disabled. So grateful to Morocco Accessible Travel for making everything possible.
Everything was great – thanks! Mohammed was really helpful and the transport was great. Thanks a million for your help at such short notice!
Great experience and if you ever will make an accessible tour to Morocco you can trust this Travel Consultants 100% - Thanks for having our guests, we`ll come back next year
When my stepmother (who is in a wheelchair) said she wanted to go to Morocco with us, I thought it would be impossible. I told her that I would search the internet, but told her that I absolutely wanted to go to the desert and I didn't see how that would be possible if she traveled with us. Once I found Morocco Accessible Travel Consultants, all of that changed. They arranged the trip for us from start to finish, providing lodging, tour guides, and a driver so that we didn't have to worry about a thing. Instead of stressing about how to get around, my stepmother was able to enjoy a relaxing and pampered trip (along with the rest of us). My only regret is that restrictions on our travel schedule didn't allow us more time in Morocco. We will return!
This company specializes in accessible travel with a personalized service that ensure you're able to accomplish and see everything you expecting from a trip. My only regret is that they don’t do travel arrangements in other countries. Stop looking and let them make your arrangements. At the beginning had my concerns but I’m glad I went with them.
Morocco is a very special place, and Morocco Assisted Travel Consultants can make it even more special. If one, or more, people in your party has special needs MATC will relieve the travelers of the responsibility of doing the physical work to assist the traveler. Their drivers are safe and capable, and their guides know the routes that are the easiest, and most interesting, to travel. Personal needs and detours can be accommodated quickly. use them to make the experience of a lifetime, visiting Morocco, even more special.
We were forced to terminate our tour early for personal reasons, and the folks at MATC are helping us prepare the necessary financial records for our travel insurance. Good people to deal with, and the experience of a lifetime await you in Morocco. We will return.
Dealt with ERIC and JEREMY. Wonderful experience, highly recommended.